Medical Coverage—2016-17

NNU offers all benefit eligible employees self-management of their benefits!

Northwest Nazarene University uses Zenefits to manage all of our Health, Dental, Vision, and Flexible Spending Medical and Dependent Accounts. To go directly to the Zenefits log-in page click the button below. Your initial Zenefits's log-in credentials are sent to you via email from Zenefits. After your initial log-in you may select your own Zenefits username and password. It is important that employees keep their contact information in Zenefits current.

Zenefits Support can be reached via email at You may email a specific questions or request that a Zenefits Specialist call you at a specific number and time that is convenient for you. Zenefits Support is staffed from 6:00 AM - 5:00 PM PST. If you require immediate help regarding your insurance you may call Zenefits toll-free at 1-855-539-9694.

Log-in To Your Zenefits

Blue Cross of Idaho

You may contact Blue Cross of Idaho Customer Service at 800.365.2345 or 208.331.7347

You may view the NNU Blue Cross of Idaho Health Policy by selecting the link.

If you are interested in finding Blue Cross of Idaho health insurance options to pair with Medicare coverage when you retire you may contact the Blue Cross of Idaho Direct Sales Team at 888-462-7677 (888 GO CROSS) or email them at

Health Exchange

To access information on the Insurance Marketplace Coverage Options and Your Health Coverage, click HERE.

To access the Idaho Insurance Health exchange you may visit

CHIP (Children's Health Insurance Program)

To access the state Children's Health Insurance document, click HERE.

SHIBA - Senior Health Insurance Benefits Advisors

SHIBA is a program of the Idaho Department of Insurance and part of the national network of State Health Insurance Assistance Programs. SHIBA is funded by the Administration for Community Living (ACL) and the State of Idaho. SHIBA supports and trains a network of certified counselors who assist Medicae recipients in their Idaho communities and all their counselors have no connection to any insurance company, product or agent. Contact SHIBA at 1.800.247.4422 or

SHIBA is a resource that may be used if you have questions about Medicare. They provide free, unbaised information to assist with:

  • Getting started with Medicare
  • Compare Medicare Prescription Drug Plans, Supplements and Medicare Advantage plan choices
  • Get help with Medicare costs
  • Understand your medical bills
  • File appeals and grivances
  • Evaluate long-term care insurance