Employment Opportunity: Advancement Services Specialist
Northwest Nazarene University
Northwest Nazarene University (NNU), a comprehensive Christian university, offers over 60 areas of study, 19 master’s degrees in seven different disciplines and one doctoral degree. In addition to its 90-acre campus located in Nampa, Idaho, the University also offers 26 online degree programs as well as courses at a regional campus in Idaho Falls. Founded in 1913, the university now serves over 2,000 undergraduate and graduate students, and more than 11,000 continuing education and concurrent credit students. NNU is accredited by the Northwest Commission on Colleges & Universities, and has been rated by U.S. News and World Report as one of the top master’s level universities in the West and a “Best Value” for delivering a high quality education at a remarkably affordable price. The university’s location in the Boise valley provides a wealth of regional opportunities: easy access to local ski resorts, mountain hiking, and river rafting; and a wide array of cultural opportunities from the Boise Philharmonic Orchestra to the National Oldtime Fiddlers Festival. NNU has a long and deep association with the Church of the Nazarene, and all University faculty commit themselves to living out their faith in a community shaped by serious scholarship and vital Christian piety.
Description of Position
The Advancement Services Specialist is a year-round, full-time, non-exempt position. The Specialist will work for and be supervised by the Vice President for External Relations and will provide assistance to all members of the University Advancement team.
The Specialist handles all support and coordination for the alumni/development information systems and the alumni/development database.
The Specialist supports and manages the information database and associated research files for the group of constituents that includes alumni, parents, friends, corporations, foundations, churches, and other records. The Specialist works with all development, alumni and other authorized university users to respond to information requests and enhance the value and use of the information for development, alumni and external programs.
In addition to systems oversight the Specialist will be responsible for oversite and utilization of a prospect and donor research system and for coordination of the gifts and pledge accounting and stewardship operations. Other responsibilities related to day-to-day operations within the Office of University Advancement also may become part of the Specialist’s portfolio as planning progresses.
Northwest Nazarene University is sponsored by the Church of the Nazarene and seeks to reflect the cultural and ethnic diversity of the body of Christ in its faculty, staff, administration and students. All those interested are encouraged to apply and will be evaluated equitably.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assume direct responsibility for all alumni/development systems and systems services in order to meet short and long-range goals and objectives of development and alumni operations.
- Work with members of the University Advancement team to identify their information needs. Participate in major program planning with annual giving, major giving, planned giving, campaign, alumni and other programs as assigned by the Vice President for External Relations.
- Develop an annual plan and objectives for the advancement services area and provide regular communication to staff and administration as the plan is implemented and refined.
- Organize and implement a prospect and donor research system that utilizes the knowledge of current staff members and volunteers, external databases, and other information resources.
- Coordinate gifts, prospect management and stewardship operations.
- Maintain a high standard of service in providing information and support to users, staff and volunteers.
- Work with the University Advancement team to develop a complete set of policies and procedures for efficient day-to-day operations and to assure the accuracy and quality of building and maintaining constituent information (biographical, gift, and relational) in systems, research, and gift and pledge accounting and stewardship.
- Provide ongoing user training to encourage and support the end-users’ needs, including those related to personal computers, all supported software systems and the alumni/development system. Coordinate, support and track all report requests by alumni and development, as well as university departments within the guidelines established by the Advancement Office.
- Develop an understanding of fund-raising and constituent relations programs and take a proactive role to support them with systems and services.
- Maintain an active relationship with software system vendor(s). Keep informed about product issues and developments. Attend vendor user group meetings and recommend changes and enhancements to the vendor systems.
- Work closely with the central IT, especially with the programmer assigned to University Advancement.
- Oversee all aspects of the work of the Data Entry Technician and University Switchboard Operator.
- Other duties as assigned
- Three to five years’ experience (or equivalent experience and capability) managing database systems and support operations
- Proven computer systems experience, knowledge and basic technical awareness to manage complex information systems and electronic databases in networked personal computer environments
- Experience working with and training staff in systems use, report writing and table management. Ability to develop procedures for systems use and train technical and non-technical users
- Ability and commitment to provide significant levels of support to development and alumni users and development programs
- Strong organizational, managerial, verbal and written communication skills
- A commitment to use information resources ethically and to honor standards of confidentiality in working with constituent and institutional information
- Sufficient skills, knowledge and training to perform the essential functions and take ownership of this position
- The University requires that all candidates be Christians (preferably in the Wesleyan tradition), and must be comfortable with, in agreement with the mission and lifestyle values of NNU
- Candidates are asked to respond to the information items listed on the NNU Christian Mission requirements link below
- Self-motivated, self-starter committed to NNU and her mission, adaptable, calm under pressure, able to meet deadlines, work with minimal supervision, multi-task, possess utmost integrity, and relate to a variety of personalities under diverse circumstances
- Excellent customer service skills with strong communication skills both in oral and written forms.
- Demonstrate strong organizational skills
- Accurate and dependable team player
- Ability to tolerate ambiguity
- Ability to maintain strict confidentiality
- Computer competency with knowledge of Windows, Microsoft Word and Excel and ability to learn job specific programs
- Ability to problem solve with effective reasoning.
- Ability to work independently as well as with others.
- Ability to take ownership of and responsibility for all aspects of the position.
- Time management skills: able to prioritize workload and projects, and to adjust priorities as needed
- Work well within a team-oriented environment; collaboratively support team goals, plans and projects
- Professional attire – dress standards range from business professional to business casual, suited to occasion
- Ability to read, write, and effectively communicate in the English language
- Ability to sit for extended periods of time
- Ability to view computer screen for extended periods of time
- This position requires no significant lifting, carrying, or pushing beyond normal office/clerical activity
Additional Preferred Qualifications
- Bachelor’s degree or higher
- Background in donation processing and donor management
- Background in Jenzabar CX and JX
The salary will be determined by the educational background and experience of each applicant and will be discussed with individual candidates as they are invited to interview for this position. Full-time personnel will be offered access to a benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible spending plan, tuition benefits, opportunities for professional development, and a retirement program.
To be considered for this position, a complete application packet must be received. Complete application packet will include the following:
- Letter of interest
- NNU Application
- Responses to the NNU Christian Mission requirement
- Letter of reference from current pastor
- Two reference letters from professional associates
Send, fax or email a complete application packet to:
Human Resources Office
Northwest Nazarene University
623 S. University Boulevard
Nampa, ID 83686
Phone: (208) 467-8036
Fax: (208) 467-8587
Review of applications will begin immediately and will continue until the position is filled.
Employment at Northwest Nazarene University is contingent upon the results of an independent background check.
Posted Apr 09, 2019
Northwest Nazarene University is an Equal Opportunity Employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted and reserves the right to prefer employees on the basis of religion (Title VII, Sections 702-703, United States Civil Rights Act of 1964, as amended).